IME Seminars

Thursday, December 05, 2019 at 04:00 p.m. - 05:00 p.m.


Speaker: Dr. Jitender Kumar, PhD., Marketing, IIT Roorkee

 

Details of Seminar

Achieving customer brand engagement through brand communities

Abstract of the talk:

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Abstract

Brands are the necessary source of identification and differentiation of firm's products from competitors but mere creation of brands is not sufficient in the age of competition. Making brands stronger is how brand management is redefined and there comes the role of customer engagement with the brands. 'Customer brand engagement' reflects the customers' total investment or their cognitive, emotional, and behavioural activity in the interactions with the brand that goes beyond traditional purchases and transactions. Since its inception the research on engagement has made a significant progress and management found it an influential tool to manage customers; today it has achieved a feat such that the customer engagement marketing is poised to replace traditional relationship marketing aimed at repeated transactions. Customer brand engagement is contingent on customer-brand interactions which makes the role of engagement inside brand communities of great importance because the brand communities act as unique platforms for multiple direct or indirect customer-brand interactions. The brand communities hold a special place in offering brand relationships a broader meaning as the members not only interact with the brands but other users of the same brand. Despite a significant growth in the number of studies on customer brand engagement, the concept has still remained in its infancy and the scope for further exploration has been reiterated time and again. The limited number of empirical studies, insufficiency of brand engagement drivers and consequences, absence of contextual focus in its exploration constitute some of the crucial gaps in academic research that require further research attention. Engagement of customers inside brand communities remains underexplored and important as it brings favourable brand based outcomes. To address these gaps in the literature, this study proposes a conceptual model depicting brand engagement drivers and consequences. Grounded in psychological ownership theory and value-congruity theory, brand psychological ownership and brand value-congruity, respectively, have been proposed as the drivers of customer brand engagement in the context of brand communities. There is evidence in existing literature that brand psychological ownership and the value-congruity can impact consumers' relationships with the brands. The proposed model portrays brand attachment and behavioural brand loyalty as the outcomes of customer brand engagement as well. Following the descriptive, cross sectional research design, the conceptual model is empirically tested with the data collected from brand community members through self-administered survey questionnaire. The data was analyzed with the help of multivariate analysis techniques, viz., confirmatory factor analysis and structural equation modelling.

The findings of this study confirmed the positive effect of brand psychological ownership on customer brand engagement. The results also supported that value-congruity with reference to the brand positively influences customer brand engagement. Additionally, it was found that customer brand engagement affects customers' attachment with the brands and behavioral brand loyalty positively. Overall, the empirical support was obtained for all the proposed structural relationships, thereby supporting the validity of the proposed model. This study contributes to the theory and practice in certain ways. From an academic standpoint, this study provides support for the application of psychological ownership theory and value-congruity theory in 'customer engagement in the context of brand communities', an area that remained largely obscure of the application of different marketing theories. Psychological ownership towards brands has been covered in a handful of studies and this study adds in that direction by conceptualizing the role of brand psychological ownership in stimulating customer brand engagement. Similarly, this study extends the reach of congruity theory in influencing brand engagement from the perspective of values, i.e., value-congruity with reference to the brand. Apart from this, the study helps in elucidating on the debated ties between brand engagement and brand attachment in existing literature. Lastly, the support for creating brand based loyalty from brand engagement is also offered through this study. From practical standpoint, the brand managers and brand community managers can benefit from the findings of this study in the direction of engagement of customers with their brands through brand communities. To engage customers with the brands, managers should try to instill a sense of brand psychological ownership towards the focal brands inside their communities. The managers should focus on creating a sense of value-congruity with regard to the brand inside brand communities by identifying the human-values of the target segment. This study can prove beneficial for the managers in a sense that they can achieve the crucial objectives of having emotionally connected and loyal customers through customer brand engagement. Managers are therefore advised to create brand communities to engage customers with the brands and reap the benefits of having strongly connected and loyal customers that will help them in making the brands stronger.

Biography of the speaker:

Dr. Jitender Kumar is working as an Assistant Professor in the Marketing area at Birla Institute of Management Technology (BIMTECH), Greater Noida. He holds a PhD in Brand Management in the Marketing area. He holds an MBA in Marketing and carries four years of industry experience in Marketing, Brand Management, and Customer Relationship Management at ICICI Bank. He left the corporate world to pursue full time academic research at IIT Roorkee. He also qualified the UGC NET and JRF in Management discipline after his MBA. His research interests include Customer Experiences, Customer Brand Engagement, Online/Offline Brand Communities, Brand community Engagement and other Brand relationship variables part of larger 'Brand Management' area. His research works has appeared in International journals of repute like Journal of Business Research, Journal of Retailing and Consumer Services, Journal of Product & Brand Management, and Journal of Consumer Marketing, among others. He is a regular reviewer of Journal of Business Research, Journal of Product & Brand Management, Marketing Intelligence and Planning etc. He carries a strong interest in recent trends in brand management arena in terms of research and practice.

Tea will be served at 3:45 pm.

All interested are welcome.

Tuesday, September 17, 2019 at 04:30 p.m. - 05:30 p.m.


Speaker: Ms. Dipti Gupta

 

Details of Seminar

Achieving sustainable development in India along low-carbon pathways: Macroeconomic assessment

Abstract of the talk:

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Abstract

Achieving fast and inclusive economic growth concurrently with greenhouse gases (GHG) emission control could have wide-ranging implications for the Indian economy, predominantly fuelled by fossil energies. India faces high income inequality with the bottom 50% of its population owning only 2% of total national wealth. Other developmental challenges include 304 million people living in poverty, 269 million without access to electricity, 92 million without access to safe drinking water, and around 2 million homeless. Despite such challenges, India has committed to reduce the GHG emission intensity of its GDP 33% to 35% below its 2005 level by 2030, including via turning 40% of its power-generation capacity away from fossil sources. To explore the macroeconomic consequences of achieving development along low-carbon pathways, we use a hybrid modelling architecture that combines the strengths of the AIM/Enduse bottom-up model of Indian energy systems and the IMACLIM top-down economy-wide model of India. This hybrid architecture stands upon an original dataset that reconciles national accounting, energy balance and energy price statistics. With this tool, we demonstrate that low-carbon scenarios can accommodate yearly economic growth of 5.8% from 2013 to 2050 i.e. perform close to if not slightly higher than our business-as-usual scenario, despite high investment costs. This result partly stems from improvement of the Indian trade balance via substantial reduction of large fossil fuel imports. Additionally, it is the consequence of significant shifts of sectoral activity and household consumption towards low-carbon products and services of higher value-added. These transitions would require policies to reconcile the conflicting interests of entrenched businesses in retreating sectors like coal and oil, and the emerging low-carbon sectors and technologies such as renewables, smart grids, electric vehicles, modern biomass energy, solar cooking, carbon capture and storage, etc.

Biography of the speaker:

Dipti Gupta is a doctoral candidate in the Public Systems Group at Indian Institute of Management Ahmedabad and presently in the job market after submitting her thesis work. Before joining the doctoral programme, she completed her B.E. (Electronics and Communication) from Punjab Engineering College, Chandigarh. She also has two years of corporate work experience at Freescale Semiconductor. She has published in reputed journals such as World Development (A category in ABDC), Energy (A category in ABDC), Climate Policy (Impact factor- 3.8) and Economic and Political Weekly. Her research interests are energy environment policy, corporate environmental performance and energy economy modelling.

Tuesday, September 17, 2019 at 03:30 p.m. - 04:30 p.m.


Speaker: Dr. Vinay Yadav

 

Details of Seminar

Applications of operations research in environmental management

Abstract of the talk:

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Abstract

Selecting appropriate locations for municipal solid waste (MSW) management facilities is an important issue in rapidly developing regions. Potential alternatives and evaluation criteria need to be analyzed for finalizing the locations of these facilities. Operations research (OR) techniques are found to be effective for selecting the best among them based on the identified criteria. However, conventional models fail to include (i) all realistic conditions of study area; (ii) inherent uncertainty of parameters; and (iii) assessment of combinations of potential locations. To address these issues, a framework has been developed that encompasses all economical, environmental, social and technical attributes under uncertainy. The framework is illustrated on the Nashik city with realistic conditions, which is also replicable for most of the Indian urban centres due to almost similar MSW characteristics. A Python based open source tool PyTOPS is also developed to facilitate stakeholder under multi attribute decision making scenarios. Moreover, some other emerging OR applications in healthcare systems and agricultural management will be outlined with future prospects.

Biography of the speaker:

Vinay Yadav is currently working as a Marie Curie Postdoctoral fellow at Department of Technology, Management and Economics, Technical University of Denmark (DTU). Prior to join DTU, he earned his masters and doctoral degree from Indian Institute of Technology Bombay, Mumbai; and Bachelors degree from Banaras Hindu University, Varanasi. His expertise include optimization under uncertainty, interval analysis based operations research techniques, mathematical modeling and multi-attribute decision making.

Tea will be served at 3:15 pm.

Thursday, September 12, 2019 at 04:00 p.m. - 05:00 p.m.


Speaker: Dr. Krishna Mohan T V

 

Details of Seminar

Understanding the Dynamics of End-of-Life Vehicle Recycling Markets

Abstract of the talk:

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Abstract

Stringent environmental regulations, improving technology, and growing incomes have shortened vehicle life-cycles that led to an increasing number of end-of-life vehicles (ELVs). ELVs form a valuable source of materials when they are recycled efficiently. Recycling of ELVs for material recovery is one of the sustainability themes in the automobile industry. Regulated ELV recycling markets ensure an efficient material recovery, unlike unregulated markets that are present predominantly in emerging economies. The unregulated markets are close to perfectly competitive markets with low entry and exit barriers for the informal dismantlers, and the scrap from dis-mantled vehicles is traded as a commodity. Dismantlers' entry and exit decisions - dismantlers' dilemma - are based on profitability. Increased sales of new vehicles coupled with decreasing vehicle retiring time and emerging norms on emission and safety standards have increased the generation of ELVs in emerging economies. This new opportunity for resource recovery has attracted formal dismantlers into emerging economies. But, high initial investment creates a barrier to entry and exit for formal dismantlers. In this talk, I discuss the system dynamics models developed to analyze the ELV recycling in an unregulated market. Using Indian data, two situations of an ELV recycling market are considered: a market where only informal dismantlers exist and a market where a formal dismantler compete with informal dismantlers. The first model considers a market where only informal dismantlers exist. The dismantlers' dilemma constrains the dismantling capacity and bring out fluctuations in scrap supply. The simulation results show that the unregulated market will lead to lower dismantling capacity, which may further worsen by an increase in dismantling costs. The analysis suggests that lowering dismantling costs through coordination among the dismantlers and providing support for scrap prices through regulation can improve the dismantling situation in these markets.

The second model considers an oligopsony market for ELV recycling. The market has a formal dismantler and few homogeneous informal dismantlers, and the dismantlers compete by offering a higher price for ELVs. The ELVs generated is assumed to be directly proportional to the offer price of ELV and the dismantler with the higher price receives the major share of ELV (constrained by capacity). The dynamic nature of competition is analyzed where the increase in the price of ELV affects dismantlers' profitability, which affects the dismantlers' decisions to increase prices, and also lead to the free entry and exit of informal dismantlers. This varies the aggregate dis-mantling capacity and quantity, which in turn fluctuates the market scrap price thereby creating fluctuations in revenue and profits of dismantlers. The simulation results show that the competition adversely affects the dismantlers' profitability with the formal dismantler operating at a very low profit and the informal dismantlers gradually exiting the market, thereby lowering the total dismantling capacity. The results suggest that the formal dismantlers with higher capacities can abate competition. Establishing formal dismantling units with higher capacities supported by suitable policy instruments are recommended to ensure more environmentally sound recycling.

Biography of the speaker:

Dr. Krishna Mohan T V obtained his Ph.D. from Indian Institute of Technology Madras, M. Tech. in Mechanical Engineering (Industrial Engineering and Management) from National Institute of Technology Calicut, and B. Tech. in Production Engineering from University of Calicut. His research interests are Sustainable Operations Management, System Dynamics Modeling, and Automobile Ecosystems. His Ph.D. thesis focuses on closed-loop supply chains particularly on the dynamics of end-of-life vehicle recycling in unregulated markets. Based on his Ph.D. thesis he has a publication in the journal Annals of Operations Research. He received the `Best Paper Award' in the Industrial and Management Engineering Doctoral Colloquium, IIT Kanpur in 2018 for the paper titled `Dismantlers' Dilemma in End-of-Life Vehicle Recycling Markets: Insights from Emerging Economies'. Prior to his Ph.D., he has worked as an Adhoc Lecturer in the Department of Mechanical Engineering, National Institute of Technology Calicut.

Tea will be served at 3:45 pm.

Thursday, September 05, 2019 at 04:30 p.m. - 05:30 p.m.


Speaker: Dr. Salman Siddeeque Ali

 

Details of Seminar

Re-internationalization Process in Organizations

Abstract of the talk:

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Abstract

Re-internationalization, or firms' re-entry into international operations after exiting their initial international operations, is a scarcely researched phenomenon, although it has been found that intentions for re-entry to international activities among firms that exited initial international operations are high. Equally scarce is the detail available comparing firms' approaches in their initial and later stages of internationalization. And more so, the essential processes firms go through each stage leading to reinternationalization has not received much attention of researchers. This research aimed at investigating the re-internationalization phenomena for developing a holistic view of re-internationalization process in organizations. We studied how a firm acquire, modify, and/or complement various resources, capabilities, and competencies during its initial internationalization phase, the exit process, and the time-out period before re-entry to international activities, and how these lead to successful re-internationalization. We also tested antecedents that contribute to firm performance during re-internationalization. Further, we identified the differences in firm performance and other characteristics of firms during initial internationalization and re-internationalization stages. We used mixed research methods for elucidating the research questions. A multiple case study approach was undertaken to understand the intricacies of the process on how and why the phenomenon has evolved; whereas a questionnaire survey was directed at top management officials of re-internationalized firms to test some hypothesized relations. We also undertook secondary data based analysis to understand differences in firm performance during initial internationalization and re-internationalization phases. Apart from bringing forth more clarity on the evolutionary process, the case studies helped us to build useful propositions, most of which were later corroborated with the results we found from other modes of analysis used in this study. Analysis of survey data using PLS-SEM found support for the following hypothesized relationships – initial international experiences, organizational commitment to internationalization, and the presence of dynamic capabilities are positively related to re-internationalization performance. However, contrary to our hypothesized relationship, continuity in networks and key personnel from initial through re-entry phases of internationalization were not found to have a significant effect on re-internationalization performance. We also obtained triangulated results that indicated firm performance is indeed better during reinternationalization as compared to initial internationalization both on perceptual and financial parameters using primary and secondary data respectively. The comprehensive nature and the all-encompassing scope of this study made it more complex. Being one among the first ever empirical studies conducted on an almost unexplored phenomenon, and that too using a mixed method approach with triangulated research outcomes, this study is expected to serve as a foundation for scholars to scrutinize and work further upon, besides having predictive value for practitioners and policy implications.

Biography of the speaker:

Salman Ali is a faculty in Business Policy & Strategic Management Area at IIM Raipur. He obtained his PhD (FPM) from IIM Ahmedabad specializing in the domain of Strategy and International Business. His major research interests include internationalization and re-internationalization of firms, firm movements from developed to emerging economies and vice-versa, strategies and challenges in emerging markets, strategy and innovation, and corporate diversification strategy. He graduated in Instrumentation & Control Engineering with First Rank from Calicut University. He has over ten years of experience across industry and academia including roles such as Branch Director at Universal Business Links India (H.O. United Kingdom), Lecturer at MES College of Engineering, and R&D Engineer at EG Kantawalla Pvt. Ltd.

Thursday, September 05, 2019 at 03:30 p.m. - 04:30 p.m.


Speaker: Mr. Kamran Quddus

 

Details of Seminar

Are algorithmic traders distracted? Evidence from Indian financial markets

Abstract of the talk:

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Abstract

We present new evidence on the trading behavior of machine traders around systemic distraction events. Using tick-by-tick proprietary data on NSE listed firms, our study provides a client-wise response to positive and negative news sentiment. Our paper offers insights on how value-irrelevant competing stimuli impact the decision-making of machine traders. Using a novel data set, we find that non-algorithmic traders are more susceptible to extraneous distractions compared to machine traders. Even, within non-algorithmic traders, inattention phenomenon becomes more pronounced with higher ownership of retail investors. Using proprietary news sentiment scores from Reuters, we find that traders behave differently to firm-specific positive and negative news during periods of inattention. Time-varying patterns in investor attention interact with news sentiment to influence firm value. The trading pattern of market participants suggests a significant decline in the trading volume during various distraction periods indicating that investor inattention inhibits decision-making of investors.

Biography of the speaker:

Kamran Quddus is currently a job market candidate in the Finance & Accounting area at the Indian Institute of Management Calcutta. He also holds a previous degree in Economics from the Indian Institute of Technology Kharagpur. His research interests include Behavioral Finance, Asset Pricing, Market Microstructure and Investments.

Thursday, August 29, 2019 at 04:30 p.m. - 05:30 p.m.


Speaker: Mr. Sudarshan Kumar

 

Details of Seminar

Term structure estimation using the Affine Nelson-Siegel model in emerging markets: A nonlinear state-space approach

Abstract of the talk:

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Abstract

Term structure estimation in emerging markets has an additional complexity of concentrated trading in a few securities and infrequent trading in most other securities. Using the arbitrage-free Affine Nelson-Siegel model (AFNS; Christensen, J.H., Diebold, F.X., Rudebusch, G.D, Journal of Econometrics 2011, 164:4–20), we explicitly incorporate this phenomenon using a proxy for liquidity based on observable data in the bond pricing function and estimate the term structure for Indian Government bond markets in a nonlinear state-space setting using the Unscented Kalman Filter. We find strong empirical evidence in support of the extended model with both i) a better in-sample fit to bond prices, and ii) the likelihood ratio test rejecting the restrictions assumed in the standard AFNS specification. In an alternative specification, we also model liquidity as a latent risk factor within the AFNS framework. The estimated implied liquidity is found to be strongly correlated with the standard market benchmarks of overall liquidity and the VIX index.

Biography of the speaker:

Sudarshan Kumar is a doctoral student in the finance and accounting area at the Indian Institute of Management, Ahmedabad. His research interests include yield-curve modelling and financial networks. His doctoral dissertation explores three different strands of yield curve modelling literature and propose methodological modifications to adapt them to the context of emerging markets. He is also a CFA charter holder and a B. Tech (Civil Engineering) from the Indian Institute of Technology, Kharagpur. Before joining the doctoral program, He also worked for seven years in various roles in the fixed income industry.

Thursday, August 29, 2019 at 03:30 p.m. - 04:30 p.m.


Speaker: Mr. Manjot Singh Bhatia

 

Details of Seminar

Closed loop supply chain practices and sustainable development: Institutional antecedents and role of resource commitment

Abstract of the talk:

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Abstract

Closed loop supply chain (CLSC) can play a crucial part in achieving sustainable development goals. Based on the institutional theory, this study empirically tests a theoretical model about institutional antecedents which motivate organizations to implement CLSC practices and commensurate performance outcomes (environmental, economic and social performance). The study also tests the moderating effect of resource commitment (technological, managerial and financial resources) on the relationships between CLSC practices and performance factors. The proposed hypotheses are tested using the data collected from 89 manufacturing organizations in Indian automobile sector by partial least squares - structural equation modeling (PLS-SEM) technique. The results indicate that regulatory and normative pressures drive organizations to implement CLSC practices, and significant positive effect of CLSC practices on all the three performance outcomes. The analysis further reveals the partial effect of resource commitment as a moderator on the relationships between CLSC practices and performance outcomes. The study contributes to the literature by identifying institutional determinants of CLSC practices and examining the moderating effect of resources on the relationships between CLSC practices and performance factors.

Biography of the speaker:

Manjot Singh Bhatia is currently Fellow Programme in Management (Ph.D. Operations Management) candidate at Indian Institute of Management, Lucknow. Earlier, he has done MASc. (Industrial Eng.) from Concordia University, Canada and B.E. Hons. (Mechanical Eng.) from BITS, Pilani. His current research interests include sustainability, closed loop supply chain management, Industry 4.0, and applications of blockchain technology. He has published in reputed international journals such as International Journal of Production Research, Annals of Operations Research, International Journal of Quality & Reliability Management, etc. Before coming to academics, he worked as Engineer in Bharat Heavy Electricals Ltd. for two years. Manjot Singh Bhatia is currently Fellow Programme in Management (Ph.D. Operations Management) candidate at Indian Institute of Management, Lucknow. Earlier, he has done MASc. (Industrial Eng.) from Concordia University, Canada and B.E. Hons. (Mechanical Eng.) from BITS, Pilani. His current research interests include sustainability, closed loop supply chain management, Industry 4.0, and applications of blockchain technology. He has published in reputed international journals such as International Journal of Production Research, Annals of Operations Research, International Journal of Quality & Reliability Management, etc. Before coming to academics, he worked as Engineer in Bharat Heavy Electricals Ltd. for two years.

Thursday, August 22, 2019 at 05:15 p.m. - 06:15 p.m.


Speaker: Dr. Bhargab Chattopadhyay, Indian Institute of Management Visakhapatnam, India

 

Details of Seminar

Confidence Interval Estimation of Effect Sizes: Sequential Approach

Abstract of the talk:

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Abstract

Gini index is a widely used measure of economic inequality. Apart from measuring economic inequality, the Gini index is used to measure inequality in education, inequality of health related quality of life in a population and others. The problem is to construct a narrow confidence interval for Gini index with a specified confidence coefficient and a specified width without assuming any specific distribution of the data. Fixed sample size planning methods cannot give a sufficiently narrow width with high coverage probability. In this presentation, we propose a sequential procedure for constructing sufficiently narrow confidence intervals for Gini Index using smallest possible sample size, importantly without specific distributional assumptions. The sequential procedure can be used to construct a sufficiently narrow confidence interval. The characteristics of this sequential procedure will also be discussed in the presentation. An extension of this work and its application will be discussed briefly.

Biography of the speaker:

Bhargab Chattopadhyay has done his PhD on Statistical Inference from Department of Statistics at University of Connecticut. Prior to Ph.D., he worked as a Research Assistant at Indian Institute of Management Ahmedabad. He has taught several Statistics courses at undergraduate and post graduate levels at University of Connecticut, University of Texas at Dallas, Indian Institute of Information Technology Vadodara, Indian Institute of Management Visakhapatnam. His main research interests include statistical inference, sequential analysis, dimension issues, change point detection with application in Econometrics, Psychology, Actuarial Science and others. He has secured two External Research Grants, one from the Actuarial Science Foundation, US (Joint PI) and second one from Science and Engineering Research Board, India: 2018-2021.

Thursday, August 08, 2019 at 3:30 p.m. - 4:30 p.m.


Speaker: Dr. Prakash Awasthy, Indian Institute of Management Nagpur, India

 

Details of Seminar

Would Environmental Tax ensure Environmental Sustainability? An analytical study

Abstract of the talk:

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Abstract

In this paper, we develop a stylized analytical model to study the impact of environmental tax on the environmental and economic performance of a firm. Government (Social planner) sets the per unit environmental tax for a product, and the firm decides its effort on product quality and process improvement. Furthermore, the firm’s effort on product quality improvement not only reduces the environmental impact but also increases the demand due to improved quality. Similarly, the process improvement in the production stage also reduces the unit cost of production. Moreover, the firm also decides the price of the product and may charge a premium for a higher quality product. The firm’s problem is to decide on the price and the level of product quality improvement and process improvement effort such that its profit maximizes. We find conditions under which environmental tax is effective and results in reduced impact (lower emission, etc.) and conditions under which environmental tax is counterproductive and increases the environmental impact (Jevons Paradox). We also derive conditions under which the firm has an incentive to invest in process and product improvement. Furthermore, we analyze the impact of environmental tax on the firm’s economic performance, and we derive conditions under which imposition of environmental tax can increase the firm’s profit. That is, the conditions under which both environmental and economic performance would improve.

Biography of the speaker:

Prakash Awasthy is a faculty in Production and Operations Management area at IIM Nagpur. He has completed FPM in Production and Operations Management from IIM-Bangalore and Master's in Electrical Engineering from IIT Kanpur. He has more than six years of experience in industry and academia. His teaching interests include Operations Management, Quantitative Methods, Supply Chain Management, and Service Operations. His research interests are Sustainable and Humanitarian Operation Management, Service Operations, and OM-Marketing Interface, etc.

Thursday, August 1, 2019 at 4:00 p.m.


Speaker: Dr. Deepak Kumar Saxena

 

Details of Seminar

Key factors and underlying mechanisms for the Enterprise Systems lifecycle in public service organisations: Case study of an Irish PSO

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Abstract

The majority of the Enterprise Systems (ES) research is conducted around the implementation phase. It usually reports a myriad of critical success factors (CSFs) that are generally conceived to be static throughout the ES lifecycle. Furthermore, quite often the ES literature does not pay attention to the implementation context and it is sometimes implicitly assumed that findings from the private sector organisations would also apply to the public service organisations (PSO). Therefore, this study goes beyond a list of CSFs and offers a mechanism-based socio-technical account that captures the multilevel dynamics of the ES lifecycle in the PSO context. The fieldwork was conducted in an Irish PSO that engaged in three ES implementations over the period 2000-2015. The explanatory theoretical framework identifies four mechanisms underpinning the ES lifecycle – affordance, control, institutionalisation, and market mechanism. These mechanisms manifest themselves via the emergence of various factors across the phases (Adoption, Acquisition, Implementation, Use and Maintenance, and Evolution) of ES lifecycle. The affordance mechanism at the work-system level is primarily associated with the features and constraints of the enterprise/legacy systems and business process requirements. The control mechanism operates at different levels during different phases of the ES lifecycle and public/health service context is found to be a major imperative for the prevalence of the control mechanism. The institutionalisation mechanism at the organisational level is associated with how different ES lifecycle activities are embedded in organisational activities. Finally, the market mechanism at the macrosocial level plays a crucial role due to the information asymmetry of the ES market and due to the existence of a dominant supplier in a niche market. These mechanisms and the interaction among them manifest in various CSFs during different phases of the ES lifecycle. A major finding of this study is that the relative importance of the CSFs varies not only during the phases of ES lifecycle but also across different instances of the ES lifecycle.

Biography of the speaker:

Dr. Deepak Saxena is currently working as a Research Fellow with the Trinity Centre for Digital Business. He has taught at Trinity College Dublin, Dublin Institute of Technology, and American College Dublin. He holds a PhD in Business from Trinity Business School, Trinity College Dublin (Ireland) and an M. Tech. (Industrial and Management Engineering) from Indian Institute of Technology Kanpur. Before moving to Ireland for his PhD, he has worked with the Indian Space Research Organisation, Council for Scientific and Industrial Research, and Defence Research and Development Organisation. At present, he is actively engaged with the Office of the Government CIO in Ireland on studying and improving citizens’ digital journey when availing public services. He is also coordinating a project with ThinkHouse, a youth marketing agency on studying youth behaviour in the era of digital business.

Thursday, August 23, 2018 at 4:30 p.m.


Speaker: Dr. Soumyatanu Mukherjee

 

Details of Seminar

Firms’ risk management in international trade & investment

About the speaker:

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Abstract

The talk starts with discussing the optimal production and export decisions of the firms at the intensive margin of trade, facing uncertainties owing to the exchange rate volatility under mean-variance preferences. The evaluation of the impact of uncertain exchange rate fluctuations on trade is portrayed in a partial equilibrium framework, using the concept of risk-aversion elasticities. These elasticities measure how sensitive the firms are towards substituting between return and risk at the margin, with respect to changes in the distribution of the spot exchange rate. This simplest possible analytical framework is useful for explicit empirical estimation of risk-aversion elasticities in the literature of international economics. This part of the talk is primarily based on the publication Broll & Mukherjee(2017, Economic Modelling).

Then the talk extends the decision problem of a risk averse foreign investor regarding how much to invest abroad optimally under uncertainties stemmed from the exchange rate movements, with the presence of a dependent background risk, again in terms of the mean-variance preference structure.

Finally, the talk discusses the decision dilemma of an exporting firm regarding the optimal domestic production and export decisions at the intensive margin of trade, when the firm faces an unfair background risk (e.g. unprecedented technology shocks, shocks owing to the terms-of-trade externality or political externality), in addition to the exchange rate risk.

About the speaker:

Dr Soumyatanu Mukherjee is presently an Assistant Professor of the Economics Area in the Indian Institute of Management Kozhikode. He has completed his PhD in International Economics from the University of Nottingham (UK) (degree awarded in July 2016), and has been the recipient of the prestigious ESRC (UK Economic & Social Research Council) scholarship for his doctoral studies. He has published in the peer-reviewed reputed academic journals like "Economic Modelling", "International Review of Economics & Finance", and so on. He has contributed too to a chapter of an edited book “Trade, Investment and Economic Development in Asia: Empirical and Policy Issues, published by Routledge (Taylor & Francis Group). He is also an external fellow of CREDIT & GEP, University of Nottingham (UK). He belongs toa Alan Deardorff's "Family Tree of Trade Economists" with some of the stalwarts in the field.

Thursday, August 23, 2018 at 3:30 p.m.


Speaker: Dr. Sarat Kumar Jena

 

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Joint-advertising for collection of returned products in a closed-loop supply chain under uncertain environment

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Abstract

Advertising plays an important role in contributing to the supply of returned items and market expansion. In this paper, advertising is considered as a means to entice consumers to return used-items in a remanufacturing environment. We investigate the impact of sharing or of not sharing advertisement cost on the total profit gained and the quantity of used-items acquired under the uncertain demand of remanufactured/new products and uncertain returns. For analysis, we develop mathematical models for the following closed-loop supply chain configurations: (i) advertising by manufacturer with cost-sharing, (ii) advertising by retailer with cost-sharing, (iii) advertising without cost-sharing. These models have been illustrated through a numerical study, and the results reveal that the closed-loop supply chain model with “advertising with cost sharing” performs better over other model, and also, that advertising provides positive economic and environmental benefits.

About the speaker:

Dr. Sarat Kumar Jena is an assistant professor in the Operations Management area at Goa Institute of Management, Goa. He holds a PhD in supply chain from Industrial & Systems Engineering IIT Kharagpur, India and Masters in Industrial Engineering and Management from IIT Kharagpur, India. He teaches operations research, supply chain management, production planning and control, operations management and project management. His research interests lie on mathematical model on closed-loop supply chain, tourism supply chain, and sustainable supply chain management. He has published papers in leading research journals such as Computers and Industrial Engineering, International Journal of Production Economics, INFOR: Information Systems and Operational Research, Journal of the Operational Research Society, Tourism Economics, Journal of Cleaner Production and Business Process Management Journal. Dr. Jena is a reviewer of many international journals such as Journal of Operations Research, IJPE, CIE, Journal of cleaner production, and Transportation Research Part E., etc. In March 2018, he was selected for the “Future Talent Postdoc Carrier Days program” at Technische Universität Darmstadt, Germany.

Saturday, August 11, 2018 at 5 p.m.


Speaker: Mr. Sivananth Ramachandran

 

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ETFs and Sustainable Investing

About the speaker:

Mr. Sivananth Ramachandran leads Morningstar Indexes in Mumbai. He is responsible for new Product Development and Index Management functions within Indexes. A professional with over 10 years of experience in the investment industry while holding positions in a variety of leadership roles in research, business development over the course of his career at Morningstar and MSCI. His expertise includes portfolio construction, factors, and sustainability research.

Saturday, August 11, 2018 at 9 a.m.


Speaker: Mr. Alok Gupta

 

Details of Seminar

Building brands in Global market

About the speaker:

Mr. Alok Gupta is the Strategic Marketing & Business head with 17 years of work ex. across India & International markets with blue-chip MNCs like Hewlett Packard, Philips, Cargill foods (FMCG foods) & LG Electronics in the Consumer good domain. His key mandate is to build lifestyle premium brands, profitable businesses across mature & emerging markets of Asia Pacific, Middle East, Africa, South East Asia, SAARC & India region. A strategic business leader with expertise in Organization building, General Management, and People development. Inspirational team leader with agility and positive leadership skills are few of his long list of responsibilities. He has a strong Sales & Marketing background with expertise in Business Strategy, Brand Management, Marketing, Product Management, New product development, Market research & Channel development.

Saturday, August 4, 2018 at 5 p.m.


Speaker: Prof. Puneet Prakash

 

Details of Seminar

Emerging area of risk governance

About the speaker:

Associate Professor and Baker Chair of RMI, Missouri State University.

Saturday, August 4, 2018 at 1 p.m.


Speaker: Mr. Aniruddha Khekale

 

Details of Seminar

HR for Passion & Dispassion

About the speaker:

Mr Aniruddha Khekale is in charge of strategic oversight for Human Resources - Emerson Automation Solutions Group, India. He has 24 years of experience at Leadership Positions for Large and Medium Multinational and Indian Organizations. His key mandate is to create strategic direction and lead the Human Resources vertical of company that binds all the other departments together. A culture of happiness, high engagement and a work climate that improves the workplace productivity and support Business Growth are a few of his long list of responsibilities .He has also done extensive work in the area of Organization Development, Talent Management, Organization Design, Mergers and Acquisitions, Integrating and Assimilating new businesses, Positive Employee Relations, Developing HR Systems and Infrastructure.

Thursday, August 2, 2018 at 4.30 p.m.


Speaker: Manu Kumar Gupta

 

Details of Seminar

A unifying computation of Whittle's index for Markovian bandits”

Abstract

The multi-armed restless bandit framework allows to model a wide variety of decision-making problems in areas as diverse as industrial engineering, computer communication, operations research, financial engineering, communication networks etc. In a seminal work, Whittle developed a methodology to derive well-performing (Whittle’s) index policies that are obtained by solving a relaxed version of the original problem. However, the computation of Whittle’s index itself is a difficult problem and hence researchers focused on calculation of Whittle’s index on a problem-to-problem basis. Our main contribution is the derivation of a closed-form expression for Whittle's index when bandit has Markovian evolution, which is valid as long as the technical condition of indexability is satisfied. Our solution approach provides a unifying expression for Whittle’s index, and as particular cases, we retrieve many known results from the literature including classical machine repairman problem, content delivery network, transmission control protocol (TCP) etc.

About the speaker:

Manu Gupta received his masters and PhD degree in the Department of Industrial Engineering and Operations Research at IIT Bombay. His research is focused on stochastic operations research, in particular on controls of queues and sequential decision making. He is a recipient of CIMI postdoc fellowship since August 2017 at Institut de recherche en informatique de Toulouse (IRIT) where his work is related to multi-armed restless bandits. He also received best thesis award for his PhD work in dynamic priority queues at IIT Bombay.

Thursday, August 2, 2018 at 3:30 p.m.


Speaker: Laharish Guntuka

 

Details of Seminar

Impact of supply chain disruptions on competitors: Propagation of disruption impacts through supply chain

Abstract

“Impact of supply chain disruptions on competitors: Propagation of disruption impacts through supply chain”.
Investigating the spillover effect of supply chain glitches on competitor firms who themselves are not involved in the glitch,measured through abnormal returns and return on assets, the competitors gain when a firm announces a major glitch but the gain is watered down by the number of shared suppliers, vertical relatedness and supplier exposure, but exacerbated by event exposure.

About the speaker:

Started as the Ph.D. scholar in Fall 2016 at the University of Maryland-College Park in Supply Chain Management , his research interests include Transportation and Supply chain risk management. He has a Master’s degree in Information systems from Iowa state university and a bachelor’s degree in Electronics Engineering from National Institute of technology, India. His current research paper, “U.S. Motor carrier Exit: Prevalence and Determinants” is in the second round of review at Transportation Journal.

Friday, April 13, 2018 at 12:00 noon


Speaker: Prof. Diptesh Ghosh, IIM Ahmedabad

 

Details of Seminar

Group testing to identify defective valves in inaccessible valve networks

Abstract

This talk is motivated by a problem of checking blowout preventer valves. Blowouts are accidents that occur in oil rigs. They are ecological hazards and are financially damaging for drilling companies. Hence blowout prevention equipment including blowout preventer valves are critical infrastructure for drilling companies and need to be checked regularly for malfunction. However these valves are often physically inaccessible, they are checked in batches called test sets. In this talk we describe an efficient way of checking whether or not all blowout preventer valves in a rig are functioning properly, and of identifying malfunctioning valves if they are present using as few checks as possible. To the best of our knowledge this has not been studied in the literature. We present an exact method to check the functional status of all blowout preventer valves using a minimum number of test sets. We also present a heuristic approach and five heuristic methods to identify malfunctioning valves if they exist. We report our computational experience with these heuristic methods.

About the speaker:

Diptesh Ghosh is a professor in the Production & Quantitative Methods Area. His research interests are in the application of metaheuristic techniquest to hard combinatorial optimization problems, especially in the areas of discrete facility location and layout. He obtained a Bachelor of Technology (Honours) degree in Mechanical Engineering at IIT Kharagpur and a Fellow of IIM Calcutta diploma in Operations Research and Systems Analysis. He has been a postdoctroral researcher in the Faculty of Economics, Department of Econometrics and Operations Research at the University of Groningen and a member of the faculty of Decision Sciences at IIM Lucknow prior to joining IIM Ahmedabad.

Friday, March 23, 2018 at 9 a.m.


Speaker: Mr. Sameer Seth

 

Details of Seminar

Marketing of an ingredient technology-cum-media brand – Brand Dolby as a case study

About the speaker:

Mr. Sameer Seth , Media professional with 14Yrs+ diverse experience in P&L Management, Business Planning, Revenue & Content Strategy, Brand Management, Marketing Communications & Sales. He has handled brand launches (including a category launch) & brand repositioning mandates across some of India's largest Media Corporations and in the Consumer Durable Category. Disruptive marketing leading to delivery of high impact marketing campaigns, while being innovative in operational management & creating non-conventional revenue opportunities is his forte. He has previously worked for Network18 Media & Investments Limited, Star TV Network, CNN-News18 and so forth and an alumni of Delhi University, XLRI Jamshedpur.

Friday, February 16, 2018 at 4 p.m.


Speaker: Mr. Sahil Nayar

 

Details of Seminar

Strategic Decisions - Dynamic talents & diverse workplaces.

About the speaker:

Mrs Tandon is a self-motivating and innovative HR Professional with an illustrious career spanning over 15 years. For starters roles of, Talent Acquisition Head at Stryker, Ex-Associate Director- HR, Snapdeal. She has worked in diverse industries like Medical Technology, E-commerce, Automobile, ITES and has proved her mettle in numerous areas like Talent Acquisition, Employer Branding, Organisation Design and change management amongst others. Fittingly so, her extraordinary contributions to the organisations that she has been associated with have manifested into coveted honours such as Golden Peacock Award for HR Excellence, Best in Candidate Experience in TA League Awards, and Best in Diversity Practices in LnD League awards, for the organisations she has been a part of. Adding to this, her individual brilliance has also been recognised with The Magical Motivator Award and The Best in HR Excellence Award. She has an impeccable level of passion for innovative HR practices and her zeal for developing new Talent Acquisition Strategies is unparallel.

Friday, January 12, 2018


Speaker: Dr. Abhimanyu Bhattacharrya

 

Details of Seminar

Is customer satisfaction an unnecessary cost or a worthwhile investment for utilities?

Abstract

In most markets, customer satisfaction is viewed as a valuable intangible asset that firms should invest in creating and managing. However, it is unclear whether this also makes sense in regulated markets such as those for public utilities. For firms operating in such markets, economic theory posits that providing anything above a minimum level of customer satisfaction will lead to reduced profits. However, marketing theory suggests that investing in customer relationships may still have positive economic pay-offs. Thus, utility managers are unsure whether or not it makes sense to invest in creating and increasing customer satisfaction. To address this question we empirically examine whether and how customer satisfaction may affect utility firm profits. Using data from the U.S. public utilities industry, we show that customer satisfaction positively predicts future profitability in utility firms. We find that this relationship is driven by higher customer satisfaction reducing the utility firm's costs to serve customers.

About the speaker:

In most markets, customer satisfaction is viewed as a valuable intangible asset that firms should invest in creating and managing. However, it is unclear whether this also makes sense in regulated markets such as those for public utilities. For firms operating in such markets, economic theory posits that providing anything above a minimum level of customer satisfaction will lead to reduced profits. However, marketing theory suggests that investing in customer relationships may still have positive economic pay-offs. Thus, utility managers are unsure whether or not it makes sense to invest in creating and increasing customer satisfaction. To address this question we empirically examine whether and how customer satisfaction may affect utility firm profits. Using data from the U.S. public utilities industry, we show that customer satisfaction positively predicts future profitability in utility firms. We find that this relationship is driven by higher customer satisfaction reducing the utility firm's costs to serve customers.

Saturday, October 7, 2017 at 3:45 p.m.


Speaker: Mr. Ashish Chandra

 

Details of Seminar

US Healthcare Industry

Company Profile

A Fortune 6 company, focused on helping people live healthier lives while making the health system work better for everyone. UnitedHealthcare and Optum, both subsidiaries of UnitedHealth Group. Optum is a healthcare service arm of UnitedHealth Group and the largest healthcare IT company in the world by revenue ($84 billion in 2016). Together, Optum and Unitedhealthcare serve approximately 115 million individuals in 2016. In 2016, the company reported an operating income of $13 billion

About the speaker:

An IIT kanpur Alumnus . Mr Ashish is a Decision Scientist and leader in analytics industry for the past 12 years. He has hands on experience in analysis, design and implementation of solutions. Experience in setting up new capabilities, delivery centers and skills. He has worked for top tiered pharma and health care companies. He is currently the Associate Director, at United Health Group.

Saturday, September 2, 2017 at 6:00 p.m.


Speaker: Mr. Utsav Rawat

 

Details of Seminar

Future of Pharmaceutical industry in India

Company Profile

Novartis International AG is a Swiss multinational pharmaceutical company based in Basel, Switzerland. It is one of the largest pharmaceutical companies by both market cap and sales. A science-based and patient-oriented healthcare company, we strive to be a global leader in growing areas of healthcare. Following a corporate transformation Novartis globally is focused on three divisions with global scale and innovation power – pharmaceuticals, eye care and generic medicines

About the speaker:

Mr Utsav Rawat has an extensive experience of more than 11 years in various multinational pharmaceutical & medical devise organizations leading country,regional & global roles in public & private markets (leading innovation, new product development, strategic marketing, advocacy, key account management, portfolio strategy, brand management and sales) Thorough understanding of healthcare industry in Low and Middle Income Countries (LMIC's) and Emerging Markets (EM's). The ability to coordinate cross-national, multi-partner initiatives and work through members in a matrix structure to achieve results is his USP.

Tuesday, September 12, 2017 at 5:00 p.m.


Speaker: Dr. Suman Saurabh

 

Details of Seminar

Market Sentiment and Share Repurchase Quality.

Abstract:

We examine the influence of market irrationality on share repurchase outcomes and motives. The paper investigates how open market repurchases (OMRs) announced in markets characterized by high-irrational sentiment differ from those announced in the low-sentiment markets. Our findings indicate that while announcements in low-sentiment phase earn lower abnormal returns in the short-run, in the long-run, they outperform announcers in the high-sentiment phase. In addition, the long-run operating performance of announcers in the low-sentiment markets is superior. The evidence on long-run stock returns and operating performance suggest that announcers in the low-sentiment markets are more likely to be motivated by the need for signaling. We find differences in their completion rates as well, with low-sentiment OMRs achieving higher completion. We further examine how announcers across the two phases differ in their potential motives. A logit regression indicates that announcers in the low-sentiment market are more likely to signal undervaluation, distribute excess cash, and increase leverage through repurchases. Announcers in the high-sentiment phase, on the other hand, are more likely to be motivated by the price-support and anti-dilution role of repurchases. Overall, our results suggest that the market irrationality influences both the firms' decision to repurchase and the market reaction to the announcement.

About the speaker:

Suman is an FPM student in Finance & Accounting area at Indian Institute of Management, Ahmedabad (IIMA). His research interests encompass topics in payout policy, investments, and behavioral corporate finance. His dissertation work focuses on market irrationality and share repurchases. Three of his papers have been presented at Midwest Finance Association (MFA) annual meeting, Emerging Markets Finance Conference (EMFC), India Finance Conference (IFC), Academy of Economics and Finance (AEF) annual conference, and International Conference on Financial Markets and Corporate Finance (ICFMCF). He holds undergraduate degree in Electrical Engineering from IIT (BHU), Varanasi and postgraduate degree in Business Economics from University of Delhi. He has three years corporate experience in the Information Technology sector.

Friday, September 1, 2017 at 1:45 p.m.


Speaker: Mr. Gaurav Malhotra

 

Details of Seminar

Heath Care: An Exciting Opportunity

Company Profile

Medicover is a leading international healthcare and diagnostic services provider. Established in 1995 in response to the growing demand for high-quality healthcare services in Poland, Medicover subsequently expanded to other countries fulfilling similar needs. Today, Medicover's largest operations are in Germany, Poland, Romania and Ukraine. Medicover provides a broad spectrum of healthcare services via an extensive network of ambulatory clinics, hospitals, specialty-care facilities and laboratories through two divisions – Healthcare Services and Diagnostic Services.

About the speaker:

Mr. Gaurav Malhotra is the Managing Director of Medicover Healthcare a leading European healthcare group. He has been recognised as 100 Most Impactful Healthcare Leaders by eminent jury at World Health and Wellness Congress.He has been recognised as Top MedTech Leader of India.He is the member of exclusive Director's Club.He was earlier M.D & C.E.O. of Bourn Hall International which had won Frost & Sullivan Healthcare Excellence award for 2014 and Best Single Speciality Brand of the year in 2015 which is a reflection of clinical and commercial excellence under his dynamic leadership. He has twenty two years of experience in healthcare domain, in leading business and change management across MNCs, start-ups, joint ventures and re-engineering organisations.He is the Charter Member of TiE-Delhi.He was the M.D. & C.E.O. of Patni Healthcare Ltd. He was the Founder & C.E.O. of Medfort Hospital. He was the Managing Director and Board member of all the acquired healthcare companies for providing strategic and operational direction to ensure delivery of sustainable profitable growth

Tuesday, September 05, 2017 at 3:30 p.m.


Speaker: Dr. Amit Vatsa

 

Details of Seminar

Multi-Period Facility Location Problem with an Uncertain Number of Servers

Abstract:

Facility location problems reported in the literature generally assume the problem parameter values (like cost, budget, etc.) to be known with complete certainty, even if they change over time (as in multi-period versions). However, in reality, there may be some uncertainty about the exact values of these parameters. Specifically, in the context of locating primary health centers (PHCs) in developing countries, there is generally a high level of uncertainty in the availability of servers (doctors) joining the facilities in different time periods. Furthermore, for transparency and efficient assignment of the doctors to PHCs, it is desirable to decide the facility opening sequence (assigning doctors to unmanned PHCs) at the start of the planning horizon.

The extant facility location literature does not account for such an uncertainty regarding server availability. This uncertainty may lead to a facility opening sequence being considered, which may be far from an optimal ex post decision. We work on the uncapacitated and capacitated versions of this problem where facilities can only meet demand which falls within a covering distance. Further, in place of a crisp covering distance, we generalize the problems by considering a gradual covering where coverage function is a non-increasing function of distance. We provide two formulations for each of these versions using minimax regret approach and show that one of the formulations is stronger. We provide Benders decomposition based solution method, along with several refinements for each of the problem variants. For instances that CPLEX MIP solver could solve within a time limit of 20 hours, our proposed solution method turns out to be of the order of 100 - 5000 times faster. To solve larger size problem instances, we also provide tabu search (TS) implementations that give good solution for most of the test instances.

About the speaker:

Amit is working as a functional architect at JDA software, Hyderabad. He is undertaking product development in various supply chain domains using operations research. He has worked in "Air Cargo" and "Tour & Travel" sectors, and received "Pillar Team" awards for his innovative contributions to each of these products.

He completed his fellowship in "Production & Quantitative Methods" from Indian Institute of Management Ahmedabad (IIMA). He obtained PGDM from Indian Institute of Management Lucknow (IIML), and B.Tech in chemical engineering from Indian Institute of Technology Kharagpur (IIT Kgp).

Prior to MBA, he worked in Engineers India Ltd as a process design engineer for 3 years. His provided consulting services to refineries and petrochemical plants for their capacity enhancement/ product up-gradation or setting up a new plant. Post MBA, he worked in IMS Learning Resources as a Centre Manager. Before commencing FPM at IIM Ahmedabad, he joined BBD University, Lucknow as an Asst. Professor, where he taught operations research and project management.

Amit's academic research lies broadly in the area of Facility Location Problems as they arise in Health Care; Service System Design; and Supply Chain Management. He is interested in history, geography and geopolitics; and keeps himself updated with the economic and political developments across the world. He loves to play table-tennis, badminton and cricket, and has represented his organizations in sports events. As an environmental enthusiast, he strives to reduce his carbon footprint.

Saturday, August 26, 2017 at 10:30 a.m.


Speaker: Ms Ruchita Sharma

 

Details of Seminar

Self Branding in the Field of Job Market.

Company Profile

Fidelity International, formerly Fidelity Worldwide Investment, is a company that provides investment management services including mutual funds, pension management and fund platforms to private and institutional investors.Fidelity offers its own funds and, through its platforms in a number of countries, other managers' funds. It currently manages or administers over US$300bn on behalf of private individuals and institutions around the world, offering investors the opportunity to further their medium and long-term investment goals.

About the speaker:

Ruchita Bansal Sharma is a HR professional with 15yrs. + of industry experience with exposure to various roles across various geographies and business lines in HR with increasing leadership responsibilities. Working with CXOs and manage HR team autonomously with a drive for professional excellence in diverse cultural environments while maintaining strong ethical and cultural values. Driving change, growth and transformation across business.

Friday, August 25, 2017 at 5:00 p.m.


Speaker: Dr. Arindam Mondal

 

Details of Seminar

How Does Family Involvement Affect a Firm's Internationalization? An Investigation of Indian Family Firms

Abstract:

We investigate whether and how family ownership and management influence firms' internationalization strategy in an emerging economy in which family firms are dominant. Anchoring on the willingness-ability framework and drawing on the socio-emotional wealth perspective and agency theory, we theorize how the heterogeneity among family firms in their ownership structure, concentration, and family involvement in management shapes the firms' internationalization strategy. We also theorize how certain contingencies, such as the presence of foreign institutional ownership and family management, moderate the relationship between family ownership and internationalization strategy. We test our predictions by using a proprietary, longitudinal panel data set of 303 leading family firms from India and find support for most of our theoretical predictions.

About the speaker:

Arindam Mondal is 2017 Fellow of the Indian Institute of Management Calcutta in Strategic Management area. He has been researching in the broader area of multinationals from emerging economies and their international business strategies. He has published his research work in reputed international journals such as, Global Strategy Journal (#2 in International Management), Journal of General Management etc. Also, he is an equal co-author on multiple other working papers, three being under review at various stages in very reputed international journals. He has presented his research work in many peer-reviewed national and international conferences such as Academy of International Business Annual Conference, Academy of Management Annual Conference, Pan IIM World Management Conference etc. Until recently, he was working as Assistant Professor (Marketing & Strategy) at Management Development Institute, Murshidabad campus. His teaching interest lies in the fields of Strategic Management, Global Strategic Management, Emerging Market Strategy, and Family Business Strategy. He has received his Bachelor of Engineering degree in Electrical Engineering from Bengal Engineering and Science University, Shibpur, in the year 2009.

Monday, August 28, 2017 at 5:00 p.m.


Speaker: Dr. Debanjan Mitra, IIM Udaypur

 

Details of Seminar

"Analysis of Left Truncated and Right Censored Competing Risks Data"

Abstract:

In this talk, I shall discuss analysis of left truncated and right censored competing risks data, under the assumption of the latent failure times model. The results are developed assuming that there are two competing causes of failures, although most of the results can be extended for more than two causes of failures. The lifetimes corresponding to the competing causes of failures are assumed to follow Weibull distributions, with the same shape parameter but different scale parameters. The maximum likelihood estimation procedure of the model parameters is discussed, and confidence intervals are provided using the bootstrap approach. When the common shape parameter is known, the maximum likelihood estimators of the scale parameters can be obtained in explicit forms, and when it is unknown we provide a simple iterative procedure to compute the maximum likelihood estimator of the shape parameter. The Bayes estimates and the associated credible intervals of unknown parameters are also addressed under a very flexible set of priors on the shape and scale parameters. Extensive Monte Carlo simulations are performed to compare the performances of the different methods. A numerical example is provided for illustrative purposes. Finally the results are extended when the two competing causes of failures are assumed to be independent Weibull distributions with different shape parameters.

About the speaker:

Dr. Debanjan Mitra completed his B.Sc. and M.Sc. in statistics from University of Calcutta, India, in 2006 and 2008, respectively. Then, he earned his Ph.D. from McMaster University, Canada in 2012, under the supervision of Professor N. Balakrishnan. From December 2012 to May 2014, Dr. Mitra was an Assistant Professor in the Department of Mathematics at IIT Guwahati. Since June 2014, Dr. Mitra is an Assistant Professor in the Operations Management, Quantitative Methods and Information Systems Area at IIM Udaipur. His research interests include reliability and survival analysis, ordered data analysis, censoring methodologies, and their applications.

Tuesday, August 22, 2017 at 3:30 p.m.


Speaker: Dr. Amit Baran Chakrabarti

 

Details of Seminar

Entrepreneurial Orientation in Dire Times: The Role of Risk-Taking Ability of Owners

Abstract:

This paper examines the role of performance feedback as an antecedent to entrepreneurial orientation and how it is affected by heterogeneity in risk-taking ability across ownership categories. Using a behavioral agency theory perspective, we argue that loss-aversion leads managers to adopt risk-oriented strategic postures such as entrepreneurial orientation, contingent on the risk-taking ability of the owners. A panel dataset of 247,052 observations pertaining to 27,528 firms over a period of 22 years, provides supporting evidence that higher performance aspiration gap leads to higher entrepreneurial orientation among firms. However, even when faced with a loss frame, the risk taking behavior is contingent on the ownership category, due to differences in the resource configuration and governance arrangements.

About the speaker:

Dr. Amit Baran Chakrabarti is an Assistant Professor at TA Pai Management Institute, Manipal. Prior to joining TAPMI he was engaged as a Senior Researcher at the Thomas Schmidheiny Center for Family Business at the Indian School of Business. He joined academia after completing 8 years of corporate work experience which included stints at IndianOil and KSA Technopak. He has completed his B.Arch. from Jadavpur University in the year 2000; MBA from IIM Bangalore in the year 2004 and FPM from IIM Calcutta in 2017 respectively. His research interests are in the areas of international business, public sector management and entrepreneurship. He has published in the Journal of Economic Policy Reforms, Journal of General Management and Journal of East West Business, apart from presenting his research work at several national and international conferences.

 

IME Seminars

Friday, March 23, 2018 at 9 a.m.


Speaker: Mr. Sameer Seth

 

Details of Seminar

Marketing of an ingredient technology-cum-media brand – Brand Dolby as a case study

About the speaker:

Mr. Sameer Seth , Media professional with 14Yrs+ diverse experience in P&L Management, Business Planning, Revenue & Content Strategy, Brand Management, Marketing Communications & Sales. He has handled brand launches (including a category launch) & brand repositioning mandates across some of India's largest Media Corporations and in the Consumer Durable Category. Disruptive marketing leading to delivery of high impact marketing campaigns, while being innovative in operational management & creating non-conventional revenue opportunities is his forte. He has previously worked for Network18 Media & Investments Limited, Star TV Network, CNN-News18 and so forth and an alumni of Delhi University, XLRI Jamshedpur.

Friday, February 16, 2018 at 4 p.m.


Speaker: Mr. Sahil Nayar

 

Details of Seminar

Strategic Decisions - Dynamic talents & diverse workplaces.

About the speaker:

Mrs Tandon is a self-motivating and innovative HR Professional with an illustrious career spanning over 15 years. For starters roles of, Talent Acquisition Head at Stryker, Ex-Associate Director- HR, Snapdeal. She has worked in diverse industries like Medical Technology, E-commerce, Automobile, ITES and has proved her mettle in numerous areas like Talent Acquisition, Employer Branding, Organisation Design and change management amongst others. Fittingly so, her extraordinary contributions to the organisations that she has been associated with have manifested into coveted honours such as Golden Peacock Award for HR Excellence, Best in Candidate Experience in TA League Awards, and Best in Diversity Practices in LnD League awards, for the organisations she has been a part of. Adding to this, her individual brilliance has also been recognised with The Magical Motivator Award and The Best in HR Excellence Award. She has an impeccable level of passion for innovative HR practices and her zeal for developing new Talent Acquisition Strategies is unparallel.

Friday, January 12, 2018


Speaker: Dr. Abhimanyu Bhattacharrya

 

Details of Seminar

Is customer satisfaction an unnecessary cost or a worthwhile investment for utilities?

Abstract

In most markets, customer satisfaction is viewed as a valuable intangible asset that firms should invest in creating and managing. However, it is unclear whether this also makes sense in regulated markets such as those for public utilities. For firms operating in such markets, economic theory posits that providing anything above a minimum level of customer satisfaction will lead to reduced profits. However, marketing theory suggests that investing in customer relationships may still have positive economic pay-offs. Thus, utility managers are unsure whether or not it makes sense to invest in creating and increasing customer satisfaction. To address this question we empirically examine whether and how customer satisfaction may affect utility firm profits. Using data from the U.S. public utilities industry, we show that customer satisfaction positively predicts future profitability in utility firms. We find that this relationship is driven by higher customer satisfaction reducing the utility firm's costs to serve customers.

About the speaker:

In most markets, customer satisfaction is viewed as a valuable intangible asset that firms should invest in creating and managing. However, it is unclear whether this also makes sense in regulated markets such as those for public utilities. For firms operating in such markets, economic theory posits that providing anything above a minimum level of customer satisfaction will lead to reduced profits. However, marketing theory suggests that investing in customer relationships may still have positive economic pay-offs. Thus, utility managers are unsure whether or not it makes sense to invest in creating and increasing customer satisfaction. To address this question we empirically examine whether and how customer satisfaction may affect utility firm profits. Using data from the U.S. public utilities industry, we show that customer satisfaction positively predicts future profitability in utility firms. We find that this relationship is driven by higher customer satisfaction reducing the utility firm's costs to serve customers.

Saturday, October 7, 2017 at 3:45 p.m.


Speaker: Mr. Ashish Chandra

 

Details of Seminar

US Healthcare Industry

Company Profile

A Fortune 6 company, focused on helping people live healthier lives while making the health system work better for everyone. UnitedHealthcare and Optum, both subsidiaries of UnitedHealth Group. Optum is a healthcare service arm of UnitedHealth Group and the largest healthcare IT company in the world by revenue ($84 billion in 2016). Together, Optum and Unitedhealthcare serve approximately 115 million individuals in 2016. In 2016, the company reported an operating income of $13 billion

About the speaker:

An IIT kanpur Alumnus . Mr Ashish is a Decision Scientist and leader in analytics industry for the past 12 years. He has hands on experience in analysis, design and implementation of solutions. Experience in setting up new capabilities, delivery centers and skills. He has worked for top tiered pharma and health care companies. He is currently the Associate Director, at United Health Group.

Saturday, September 2, 2017 at 6:00 p.m.


Speaker: Mr. Utsav Rawat

 

Details of Seminar

Future of Pharmaceutical industry in India

Company Profile

Novartis International AG is a Swiss multinational pharmaceutical company based in Basel, Switzerland. It is one of the largest pharmaceutical companies by both market cap and sales. A science-based and patient-oriented healthcare company, we strive to be a global leader in growing areas of healthcare. Following a corporate transformation Novartis globally is focused on three divisions with global scale and innovation power – pharmaceuticals, eye care and generic medicines

About the speaker:

Mr Utsav Rawat has an extensive experience of more than 11 years in various multinational pharmaceutical & medical devise organizations leading country,regional & global roles in public & private markets (leading innovation, new product development, strategic marketing, advocacy, key account management, portfolio strategy, brand management and sales) Thorough understanding of healthcare industry in Low and Middle Income Countries (LMIC's) and Emerging Markets (EM's). The ability to coordinate cross-national, multi-partner initiatives and work through members in a matrix structure to achieve results is his USP.

Tuesday, September 12, 2017 at 5:00 p.m.


Speaker: Dr. Suman Saurabh

 

Details of Seminar

Market Sentiment and Share Repurchase Quality.

Abstract:

We examine the influence of market irrationality on share repurchase outcomes and motives. The paper investigates how open market repurchases (OMRs) announced in markets characterized by high-irrational sentiment differ from those announced in the low-sentiment markets. Our findings indicate that while announcements in low-sentiment phase earn lower abnormal returns in the short-run, in the long-run, they outperform announcers in the high-sentiment phase. In addition, the long-run operating performance of announcers in the low-sentiment markets is superior. The evidence on long-run stock returns and operating performance suggest that announcers in the low-sentiment markets are more likely to be motivated by the need for signaling. We find differences in their completion rates as well, with low-sentiment OMRs achieving higher completion. We further examine how announcers across the two phases differ in their potential motives. A logit regression indicates that announcers in the low-sentiment market are more likely to signal undervaluation, distribute excess cash, and increase leverage through repurchases. Announcers in the high-sentiment phase, on the other hand, are more likely to be motivated by the price-support and anti-dilution role of repurchases. Overall, our results suggest that the market irrationality influences both the firms' decision to repurchase and the market reaction to the announcement.

About the speaker:

Suman is an FPM student in Finance & Accounting area at Indian Institute of Management, Ahmedabad (IIMA). His research interests encompass topics in payout policy, investments, and behavioral corporate finance. His dissertation work focuses on market irrationality and share repurchases. Three of his papers have been presented at Midwest Finance Association (MFA) annual meeting, Emerging Markets Finance Conference (EMFC), India Finance Conference (IFC), Academy of Economics and Finance (AEF) annual conference, and International Conference on Financial Markets and Corporate Finance (ICFMCF). He holds undergraduate degree in Electrical Engineering from IIT (BHU), Varanasi and postgraduate degree in Business Economics from University of Delhi. He has three years corporate experience in the Information Technology sector.

Friday, September 1, 2017 at 1:45 p.m.


Speaker: Mr. Gaurav Malhotra

 

Details of Seminar

Heath Care: An Exciting Opportunity

Company Profile

Medicover is a leading international healthcare and diagnostic services provider. Established in 1995 in response to the growing demand for high-quality healthcare services in Poland, Medicover subsequently expanded to other countries fulfilling similar needs. Today, Medicover's largest operations are in Germany, Poland, Romania and Ukraine. Medicover provides a broad spectrum of healthcare services via an extensive network of ambulatory clinics, hospitals, specialty-care facilities and laboratories through two divisions – Healthcare Services and Diagnostic Services.

About the speaker:

Mr. Gaurav Malhotra is the Managing Director of Medicover Healthcare a leading European healthcare group. He has been recognised as 100 Most Impactful Healthcare Leaders by eminent jury at World Health and Wellness Congress.He has been recognised as Top MedTech Leader of India.He is the member of exclusive Director's Club.He was earlier M.D & C.E.O. of Bourn Hall International which had won Frost & Sullivan Healthcare Excellence award for 2014 and Best Single Speciality Brand of the year in 2015 which is a reflection of clinical and commercial excellence under his dynamic leadership. He has twenty two years of experience in healthcare domain, in leading business and change management across MNCs, start-ups, joint ventures and re-engineering organisations.He is the Charter Member of TiE-Delhi.He was the M.D. & C.E.O. of Patni Healthcare Ltd. He was the Founder & C.E.O. of Medfort Hospital. He was the Managing Director and Board member of all the acquired healthcare companies for providing strategic and operational direction to ensure delivery of sustainable profitable growth

Tuesday, September 05, 2017 at 3:30 p.m.


Speaker: Dr. Amit Vatsa

 

Details of Seminar

Multi-Period Facility Location Problem with an Uncertain Number of Servers

Abstract:

Facility location problems reported in the literature generally assume the problem parameter values (like cost, budget, etc.) to be known with complete certainty, even if they change over time (as in multi-period versions). However, in reality, there may be some uncertainty about the exact values of these parameters. Specifically, in the context of locating primary health centers (PHCs) in developing countries, there is generally a high level of uncertainty in the availability of servers (doctors) joining the facilities in different time periods. Furthermore, for transparency and efficient assignment of the doctors to PHCs, it is desirable to decide the facility opening sequence (assigning doctors to unmanned PHCs) at the start of the planning horizon.

The extant facility location literature does not account for such an uncertainty regarding server availability. This uncertainty may lead to a facility opening sequence being considered, which may be far from an optimal ex post decision. We work on the uncapacitated and capacitated versions of this problem where facilities can only meet demand which falls within a covering distance. Further, in place of a crisp covering distance, we generalize the problems by considering a gradual covering where coverage function is a non-increasing function of distance. We provide two formulations for each of these versions using minimax regret approach and show that one of the formulations is stronger. We provide Benders decomposition based solution method, along with several refinements for each of the problem variants. For instances that CPLEX MIP solver could solve within a time limit of 20 hours, our proposed solution method turns out to be of the order of 100 - 5000 times faster. To solve larger size problem instances, we also provide tabu search (TS) implementations that give good solution for most of the test instances.

About the speaker:

Amit is working as a functional architect at JDA software, Hyderabad. He is undertaking product development in various supply chain domains using operations research. He has worked in "Air Cargo" and "Tour & Travel" sectors, and received "Pillar Team" awards for his innovative contributions to each of these products.

He completed his fellowship in "Production & Quantitative Methods" from Indian Institute of Management Ahmedabad (IIMA). He obtained PGDM from Indian Institute of Management Lucknow (IIML), and B.Tech in chemical engineering from Indian Institute of Technology Kharagpur (IIT Kgp).

Prior to MBA, he worked in Engineers India Ltd as a process design engineer for 3 years. His provided consulting services to refineries and petrochemical plants for their capacity enhancement/ product up-gradation or setting up a new plant. Post MBA, he worked in IMS Learning Resources as a Centre Manager. Before commencing FPM at IIM Ahmedabad, he joined BBD University, Lucknow as an Asst. Professor, where he taught operations research and project management.

Amit's academic research lies broadly in the area of Facility Location Problems as they arise in Health Care; Service System Design; and Supply Chain Management. He is interested in history, geography and geopolitics; and keeps himself updated with the economic and political developments across the world. He loves to play table-tennis, badminton and cricket, and has represented his organizations in sports events. As an environmental enthusiast, he strives to reduce his carbon footprint.

Saturday, August 26, 2017 at 10:30 a.m.


Speaker: Ms Ruchita Sharma

 

Details of Seminar

Self Branding in the Field of Job Market.

Company Profile

Fidelity International, formerly Fidelity Worldwide Investment, is a company that provides investment management services including mutual funds, pension management and fund platforms to private and institutional investors.Fidelity offers its own funds and, through its platforms in a number of countries, other managers' funds. It currently manages or administers over US$300bn on behalf of private individuals and institutions around the world, offering investors the opportunity to further their medium and long-term investment goals.

About the speaker:

Ruchita Bansal Sharma is a HR professional with 15yrs. + of industry experience with exposure to various roles across various geographies and business lines in HR with increasing leadership responsibilities. Working with CXOs and manage HR team autonomously with a drive for professional excellence in diverse cultural environments while maintaining strong ethical and cultural values. Driving change, growth and transformation across business.

Friday, August 25, 2017 at 5:00 p.m.


Speaker: Dr. Arindam Mondal

 

Details of Seminar

How Does Family Involvement Affect a Firm's Internationalization? An Investigation of Indian Family Firms

Abstract:

We investigate whether and how family ownership and management influence firms' internationalization strategy in an emerging economy in which family firms are dominant. Anchoring on the willingness-ability framework and drawing on the socio-emotional wealth perspective and agency theory, we theorize how the heterogeneity among family firms in their ownership structure, concentration, and family involvement in management shapes the firms' internationalization strategy. We also theorize how certain contingencies, such as the presence of foreign institutional ownership and family management, moderate the relationship between family ownership and internationalization strategy. We test our predictions by using a proprietary, longitudinal panel data set of 303 leading family firms from India and find support for most of our theoretical predictions.

About the speaker:

Arindam Mondal is 2017 Fellow of the Indian Institute of Management Calcutta in Strategic Management area. He has been researching in the broader area of multinationals from emerging economies and their international business strategies. He has published his research work in reputed international journals such as, Global Strategy Journal (#2 in International Management), Journal of General Management etc. Also, he is an equal co-author on multiple other working papers, three being under review at various stages in very reputed international journals. He has presented his research work in many peer-reviewed national and international conferences such as Academy of International Business Annual Conference, Academy of Management Annual Conference, Pan IIM World Management Conference etc. Until recently, he was working as Assistant Professor (Marketing & Strategy) at Management Development Institute, Murshidabad campus. His teaching interest lies in the fields of Strategic Management, Global Strategic Management, Emerging Market Strategy, and Family Business Strategy. He has received his Bachelor of Engineering degree in Electrical Engineering from Bengal Engineering and Science University, Shibpur, in the year 2009.

Monday, August 28, 2017 at 5:00 p.m.


Speaker: Dr. Debanjan Mitra, IIM Udaypur

 

Details of Seminar

"Analysis of Left Truncated and Right Censored Competing Risks Data"

Abstract:

In this talk, I shall discuss analysis of left truncated and right censored competing risks data, under the assumption of the latent failure times model. The results are developed assuming that there are two competing causes of failures, although most of the results can be extended for more than two causes of failures. The lifetimes corresponding to the competing causes of failures are assumed to follow Weibull distributions, with the same shape parameter but different scale parameters. The maximum likelihood estimation procedure of the model parameters is discussed, and confidence intervals are provided using the bootstrap approach. When the common shape parameter is known, the maximum likelihood estimators of the scale parameters can be obtained in explicit forms, and when it is unknown we provide a simple iterative procedure to compute the maximum likelihood estimator of the shape parameter. The Bayes estimates and the associated credible intervals of unknown parameters are also addressed under a very flexible set of priors on the shape and scale parameters. Extensive Monte Carlo simulations are performed to compare the performances of the different methods. A numerical example is provided for illustrative purposes. Finally the results are extended when the two competing causes of failures are assumed to be independent Weibull distributions with different shape parameters.

About the speaker:

Dr. Debanjan Mitra completed his B.Sc. and M.Sc. in statistics from University of Calcutta, India, in 2006 and 2008, respectively. Then, he earned his Ph.D. from McMaster University, Canada in 2012, under the supervision of Professor N. Balakrishnan. From December 2012 to May 2014, Dr. Mitra was an Assistant Professor in the Department of Mathematics at IIT Guwahati. Since June 2014, Dr. Mitra is an Assistant Professor in the Operations Management, Quantitative Methods and Information Systems Area at IIM Udaipur. His research interests include reliability and survival analysis, ordered data analysis, censoring methodologies, and their applications.

Tuesday, August 22, 2017 at 3:30 p.m.


Speaker: Dr. Amit Baran Chakrabarti

 

Details of Seminar

Entrepreneurial Orientation in Dire Times: The Role of Risk-Taking Ability of Owners

Abstract:

This paper examines the role of performance feedback as an antecedent to entrepreneurial orientation and how it is affected by heterogeneity in risk-taking ability across ownership categories. Using a behavioral agency theory perspective, we argue that loss-aversion leads managers to adopt risk-oriented strategic postures such as entrepreneurial orientation, contingent on the risk-taking ability of the owners. A panel dataset of 247,052 observations pertaining to 27,528 firms over a period of 22 years, provides supporting evidence that higher performance aspiration gap leads to higher entrepreneurial orientation among firms. However, even when faced with a loss frame, the risk taking behavior is contingent on the ownership category, due to differences in the resource configuration and governance arrangements.

About the speaker:

Dr. Amit Baran Chakrabarti is an Assistant Professor at TA Pai Management Institute, Manipal. Prior to joining TAPMI he was engaged as a Senior Researcher at the Thomas Schmidheiny Center for Family Business at the Indian School of Business. He joined academia after completing 8 years of corporate work experience which included stints at IndianOil and KSA Technopak. He has completed his B.Arch. from Jadavpur University in the year 2000; MBA from IIM Bangalore in the year 2004 and FPM from IIM Calcutta in 2017 respectively. His research interests are in the areas of international business, public sector management and entrepreneurship. He has published in the Journal of Economic Policy Reforms, Journal of General Management and Journal of East West Business, apart from presenting his research work at several national and international conferences.